Exams > Microsoft > MS-740: Troubleshooting Microsoft Teams
MS-740: Troubleshooting Microsoft Teams
Page 1 out of 7 pages Questions 1-10 out of 67 questions
Question#1

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A user works from a remote location and has a LAN connection and a mobile internet connection. Each connection is provided by a different internet service provider.
The user can make and receive calls by using the LAN connection. The user cannot make or receive calls by using the mobile connection.
You need to determine the cause of the issue.
Solution: Use the Skype for Business Network Assessment tool to determine of the user has access to all Microsoft Teams URLs and IPs.
Does the solution meet the goal?

  • A. Yes
  • B. No
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Answer: A

Question#2

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A user works from a remote location and has a LAN connection and a mobile internet connection. Each connection is provided by a different internet service provider.
The user can make and receive calls by using the LAN connection. The user cannot make or receive calls by using the mobile connection.
You need to determine the cause of the issue.
Solution: Call Analytics, determine whether a voice call from the user was registered and review relevant call statistics.
Does the solution meet the goal?

  • A. Yes
  • B. No
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Answer: B

Question#3

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A user works from a remote location and has a LAN connection and a mobile internet connection. Each connection is provided by a different internet service provider.
The user can make and receive calls by using the LAN connection. The user cannot make or receive calls by using the mobile connection.
You need to determine the cause of the issue.
Solution: Confirm whether the user can communicate with external users.
Does the solution meet the goal?

  • A. No
  • B. Yes
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Answer: B

Question#4

DRAG DROP -
You are managing a Microsoft Teams environment. You assign Audio Conferencing licenses to users. You configure a bridge number for the audio-conferencing bridge.
The audio-conferencing bridge number does not appear in meeting invitations that users create by using Microsoft Outlook.
You need to provision a new conferencing bridge number.
Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:

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Answer:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/set-up-audio-conferencing-in-teams#step-2-get-and-assign-licenses

Question#5

HOTSPOT -
A ExamTopics company has a Microsoft 365 subscription.
A user reports that they cannot add a guest user to a team.
You need to resolve this issue.
Which action you should perform? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point
Hot Area:

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Answer:
Reference:
https://docs.microsoft.com/en-us/microsoft-365/solutions/collaborate-as-team?view=o365-worldwide

Question#6

An organization's users work with third-party apps in Microsoft Teams.
New employees are not able to find and install third-party apps.
You need to resolve the issue.
What should you do?

  • A. In the Org-wide app settings section of the Teams admin center, enable Allow third-party apps.
  • B. Assign an app permission policy that allows third-party apps.
  • C. In the Org-wide app settings section of the Teams admin center, enable Allow interaction with custom apps.
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Answer: B
Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-app-permission-policies

Question#7

A ExamTopics company uses Microsoft Teams.
You need to prevent users from using a specific app within Teams.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

  • A. On the Permission policies page of the Teams admin center, create a custom policy and assign the policy to users.
  • B. On the Enterprise applications page in the Azure Active Directory admin center, disable the app.
  • C. On the Users page of the Azure Active Directory admin center, disable the app.
  • D. On the Manage apps page of the Teams admin center, disable the app.
  • E. On the Setup policies page of the Teams admin center, create a custom policy and assign the policy to users.
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Answer: AD
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-apps#:~:text=In%20the%20left%20navigation%20of,(DoD)%20deployments%20of%20Teams
.
https://docs.microsoft.com/en-us/microsoftteams/app-policies

Question#8

A company plans to grant a team named Human Resources access to a custom app called App1. The company plans to block users from adding any other third- party apps to the team.
Users report that they are unable to add App1 to the team.
You need to make sure that users can access App1.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

  • A. Run the following PowerShell command: Grant-CsTeamsAppPermissionPolicy -Identity "HR Team" -PolicyNameHRAppPermissionPolicy
  • B. Run the following PowerShell command: Grant-CsTeamsAppSetupPolicy -Identity "HR Team" -PolicyNameHRAppSetupPolicy
  • C. On the Manage apps page, ensure that App1 is allowed at the org level.
  • D. Create a custom app permission policy.
  • E. Create a custom app setup policy.
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Answer: ACD
Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-app-permission-policies

Question#9

You manage a company's Microsoft Teams environment.
Members of a team cannot send emails to a channel's email address.
You need to determine the cause of the issue.
What are two possible causes? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

  • A. The email has more than 10 file attachments.
  • B. The channel's associated SharePoint folder was renamed.
  • C. The channel email address is part of a distribution list.
  • D. Email integration is not enabled.
  • E. The email contains more than 25 inline images.
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Answer: BC
Reference:
https://support.microsoft.com/en-us/office/send-an-email-to-a-channel-in-teams-d91db004-d9d7-4a47-82e6-fb1b16dfd51e

Question#10

DRAG DROP -
A company uses Microsoft Teams.
You need to configure email channel settings for the company.
Where should you perform each task? To answer, drag the appropriate locations to the correct requirement. Each location may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

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Answer:
Reference:
https://support.microsoft.com/en-gb/office/manage-who-can-send-email-to-a-channel-in-teams-4f1a1224-e71b-45de-8f68-8e08f7874fa9 https://docs.microsoft.com/en-us/microsoftteams/enable-features-office-365

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