Exams > Microsoft > MS-720: Microsoft Teams Voice Engineer
MS-720: Microsoft Teams Voice Engineer
Page 3 out of 11 pages Questions 21-30 out of 106 questions
Question#21

You have a Microsoft Teams Phone deployment.
You are deploying a new remote site.
You have a Session Border Controller (SBC) that has an E1/T1 Primary Rate Interface (PRI) deployed to the remote site.
You plan to deploy a Survivable Branch Appliance (SBA) to ensure PSTN connectivity.
Which type of endpoints is supported by the SBA?

  • A. auto attendants in Microsoft Teams
  • B. audio conferencing in Microsoft Teams
  • C. Microsoft Teams panels
  • D. Microsoft Teams Windows desktops
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Answer: A
Survivable Branch Appliances and Survivable Branch Servers can provide voice mail survivability for branch users during a WAN outage. You might use a generic
AA (auto attendants) or an AA customized to route the call.
Reference:
https://docs.microsoft.com/en-us/previous-versions/office/lync-server-2013/lync-server-2013-configure-voice-mail-rerouting-settings

Question#22

You have a Microsoft Teams Phone deployment.

You are deploying Direct Routing by using a certified Session Border Controller (SBC). The FQDN of the SBC is sbc1.contoso.com. You are signaling port 5067.

You cannot place calls and receive an error message in the Microsoft Teams admin center as shown in the following exhibit.



What is a possible cause of the issue?

  • A. The SIP options are disabled.
  • B. Calling plan licenses are not assigned to users.
  • C. The failover timer is set to 0 seconds.
  • D. The firewall blocks traffic on port 5067.
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Answer: D

Question#23

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company uses Microsoft Teams Calling Plans.
The company acquires a small development team. Currently, users on the team have their own direct inward dial (DID) numbers that have PSTN capabilities.
You migrate the users to Teams.
You need to ensure that you have phone numbers that you can assign to the users.
Solution: From the Microsoft Teams admin center, you create a new port order.
Does this meet the goal?

  • A. Yes
  • B. No
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Answer: A
Reference:
https://docs.microsoft.com/en-us/microsoftteams/phone-number-calling-plans/transfer-phone-numbers-to-teams

Question#24

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company uses Microsoft Teams Calling Plans.
The company acquires a small development team. Currently, users on the team have their own direct inward dial (DID) numbers that have PSTN capabilities.
You migrate the users to Teams.
You need to ensure that you have phone numbers that you can assign to the users.
Solution: You run the New-CsHybridTelephoneNumber cmdlet.
Does this meet the goal?

  • A. Yes
  • B. No
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Answer: B

Question#25

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company uses Microsoft Teams Calling Plans.
The company acquires a small development team. Currently, users on the team have their own direct inward dial (DID) numbers that have PSTN capabilities.
You migrate the users to Teams.
You need to ensure that you have phone numbers that you can assign to the users.
Solution: From the Microsoft Teams admin center, you place a new order for service numbers.
Does this meet the goal?

  • A. Yes
  • B. No
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Answer: B
Reference:
https://docs.microsoft.com/en-us/microsoftteams/getting-service-phone-numbers

Question#26

DRAG DROP -
From Voice in the Microsoft Teams admin center, you add an Operator Connect.
You need to enable users for Microsoft Teams Phone.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:

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Answer:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/operator-connect-configure

Question#27

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You set the routing method for the call queue to Attendant routing.
Does this meet the goal?

  • A. Yes
  • B. No
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Answer: B
Reference:
https://www.orbid365.be/shared-voicemail-arrives-in-teams/

Question#28

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You redirect calls for the call queue to a shared voicemail box.
Does this meet the goal?

  • A. Yes
  • B. No
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Answer: B
Reference:
https://www.orbid365.be/shared-voicemail-arrives-in-teams/

Question#29

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You configure group call pickup for the call queue.
Does this meet the goal?

  • A. Yes
  • B. No
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Answer: B
Reference:
https://regroove.ca/stellark/2021/09/15/redirect-teams-auto-attendant-voicemail-to-a-channel-updated-method/

Question#30

Your company has a Microsoft Teams Phone deployment that uses Direct Routing.
A user named User1 reports that she cannot make calls because the dial pad is missing in Teams.
You run the Get-CsOnlineUser cmdlet and receive the output shown in the exhibit. (Click the Exhibit tab.)

Which three actions should you perform to ensure that the dial pad appears in the Teams client? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

  • A. Run the Set-CsUser cmdlet and set the -EnterpriseVoiceEnabled parameter to $True.
  • B. Run the Set-CsUser cmdlet and specify the -onPremLineURI parameter.
  • C. Assign a Microsoft 365 Phone System license to User1.
  • D. Run the Set-CsUser cmdlet and specify the -LineURI parameter.
  • E. Run the Grant-CsOnlineVoiceRoutingPolicy cmdlet.
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Answer: ACE
Resolution -
* Make sure that the user has been assigned a Teams license.
(The exhibit shows that there is a Teams AssignedPlan).
* (C) Make sure that the user has been assigned a Calling Plan.
* (A) Enable the user for Enterprise Voice.
(The exhibit shows that EnterpriseVoiceEnabled is false)
* For more information about Islands mode, see Understand Microsoft Teams and Skype for Business coexistence and interoperability.
* (E) Teams administrators should remove the user's OnlineVoiceRoutingPolicy value and set the correct value for the policy as shown in the following example:
Grant-CsOnlineVoiceRoutingPolicy -Identity "Ken Myer" -PolicyName $Null
Grant-CsOnlineVoiceRoutingPolicy -Identity "Ken Myer" -PolicyName "RedmondOnlineVoiceRoutingPolicy"
Incorrect:
Not B: -OnPremLineURI parameter: Specifies the phone number assigned to the user if no number is assigned to that user in the Skype for Business hybrid environment.
(The exhibit shows that OnPremLineURI is undefined.)
Using this parameter for Microsoft Teams users will be deprecated.
Not D: -LineURI parameter: Phone number assigned to the user.
(The exhibit shows that LineURI is undefined.)
Note:

Symptoms -
Microsoft Teams user can't make outbound calls because the dial pad in the Calls screen in Teams is missing.

Cause -
Here are the four possible causes of this issue:
The user hasn't assigned a Teams license.
The user hasn't assigned a Calling Plan.
The user hasn't enabled Enterprise Voice.
The user is in Islands mode.
The OnlineVoiceRoutingPolicy value isn't set correctly for the user.
Reference:
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-conferencing/no-dial-pad

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