Your company has offices in 10 countries. The company has a tenant dial plan configured for each country.
The company recently opened an office in a new country.
You need to create a new tenant dial plan that meets the unique dialing requirements of the new country.
What should you do?
Answer:
A
You can use the Microsoft Teams admin center or Windows PowerShell to create and manage dial plans.
Create a dial plan -
1. In the left navigation of the Microsoft Teams admin center, go to Voice > Dial plan.
2. Click Add, and then enter a name and description for the dial plan.
3. Etc.
Reference:
https://docs.microsoft.com/en-us/microsoftteams/create-and-manage-dial-plans
Your company deploys 200 Microsoft Teams Rooms on Windows systems.
You are evaluating whether to purchase the Microsoft Teams Rooms Premium license for the rooms.
Which two actions require the Microsoft Teams Rooms Premium license? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Answer:
AC
The Microsoft Teams Rooms Premium include Premium-managed service.
A: The Microsoft Teams Rooms managed service monitors devices, collects device data, and allows Microsoft to remotely access and manage room devices.
C: Microsoft Teams Rooms Premium extra features include:
* Enhanced insights
Benefit from rich analytics, reporting, and proven learnings at scale across many customers.
Proven learnings at scale that continually improve the operational experience
Reports and dashboards on daily operations and room performance including inventory, room health, and room reliability
(C) Insights and recommendations on room usage and incident trend history
Full transparency on all operations taken on your behalf, and alerts that need your attention using the dedicated admin portal
Reference:
https://docs.microsoft.com/en-us/microsoftteams/rooms/microsoft-teams-rooms-premium
You have a Microsoft Teams Phone deployment.
You need to provide two users with the ability to share a single phone number for inbound and outbound calling.
What are two ways to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Answer:
AC
Reference:
https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue https://docs.microsoft.com/en-us/microsoftteams/call-sharing-and-group-call-pickup
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You configure the call queue to use a team and a channel.
Does this meet the goal?
Answer:
A
Reference:
https://regroove.ca/stellark/2021/09/15/redirect-teams-auto-attendant-voicemail-to-a-channel-updated-method/
DRAG DROP -
You have a Microsoft Teams Phone deployment
You need to configure voice routing for Direct Routing. The solution must only allow calling within the United States and Canada for a user named [email protected]
Which four actions should you perform in sequence to minimize user call disruption? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct You will receive credit for any of the correct orders you select.
Select and Place:
Answer:
Configuration steps:
1. Create a single PSTN usage.
2. Configure three voice routes.
3. Create a voice routing policy.
4. Assign the policy to a user.
Step 1: Add a PSTN usage record named Record1.
Create the "US and Canada" PSTN usage.
1. In the left navigation of the Microsoft Teams admin center, go to Voice > Direct Routing, and then in the upper-right corner, select Manage PSTN usage records.
2. Click Add, type US and Canada, and then click Apply.
Step 2: Create a voice route that has a dialed number pattern of ^\+1(425|206)(\d{7})$
US and Canada use the number pattern ^\+1(425|206)(\d{7})$.
Example. To create the "Redmond 1" route, in a PowerShell session in Skype for Business Online, enter:
New-CsOnlineVoiceRoute -Identity "Redmond 1" -NumberPattern "^\+1(425|206)
(\d{7})$" -OnlinePstnGatewayList sbc1.contoso.biz, sbc2.contoso.biz -Priority 1 -OnlinePstnUsages "US and Canada"
Step 3: Create a voice routing policy.
Step 4: Assign the voice routing policy to a user.
Incorrect:
Not: In the global dial plan, create a normalization rule that has a pattern of...
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-voice-routing
You have a Microsoft Teams Phone deployment.
You have two users that must receive calls for one another.
You need to ensure that each user can customize notifications while receiving calls for the other user.
What should you use?
Answer:
D
The call sharing and group call pickup features of Microsoft Teams let users share their incoming calls with colleagues so that the colleagues can answer calls that occur while the user is unavailable.
Group call pickup is less disruptive to recipients than other forms of call sharing (such as call forwarding or simultaneous ringing) because users can configure how they want to be notified of an incoming shared call (via audio and visual notification, visual only, or banner in the Teams app), and they can decide whether to answer it.
Incorrect:
Not A: Call park and retrieve is a feature that lets a user place a call on hold. When a call is parked, the service generates a unique code for call retrieval. The user who parked the call or someone else can then use that code with a supported app or device to retrieve the call.
Not B: Microsoft Teams Phone call delegation. Add a delegate to answer or make calls on your behalf in Microsoft Teams.
In steps:
1. Select your profile photo.
2. Select Settings > General, and then select Manage delegates.
3. Select Your delegates and type the person's name.
4. Choose which permissions to give them, and then select Add.
5. Your delegate gets notified about their new status.
6. Under Calls, select Forward my Calls > My delegates to manage your permissions and make sure your calls go to all your delegates.
Not C: Group call pickup is less disruptive to recipients than other forms of call sharing (such as call forwarding or simultaneous ringing).
Reference:
https://docs.microsoft.com/en-us/microsoftteams/call-sharing-and-group-call-pickup https://support.microsoft.com/en-us/office/set-up-a-delegate-to-take-your-calls-75e8c522-dde0-45b3-8fd1-8341f19740f9 https://docs.microsoft.com/en-us/microsoftteams/call-park-and-retrieve
You have a Microsoft Teams Phone deployment.
You are configuring emergency services for Direct Routing.
You need to notify a group of users when an emergency number is dialed.
What should you configure in the Microsoft Teams admin center?
Answer:
A
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-emergency-calling-policies
Your company uses Microsoft Skype for Business Server 2015 and Enterprise Voice as the PSTN solution.
You plan to migrate all users to Microsoft Teams Calling Plans.
You will decommission Skype for Business Server after the migration is complete.
You need to ensure that all the users retain their current phone number once the migration is complete. The solution must minimize the downtime of PSTN features for each user.
What should you do first?
Answer:
B
Reference:
https://docs.microsoft.com/en-us/microsoftteams/phone-number-calling-plans/transfer-phone-numbers-to-teams
Your company assigns an Office 365 E3 license to each user. All users are in France.
You plan to deploy Direct Routing.
Which additional license should you assign to the users?
Answer:
E
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-plan
Your company hires a new employee in Lisbon.
You assign a Microsoft 365 E3 license to the employee.
The employee must schedule meetings that will include customers in Lisbon. The customers will dial in to the meetings by using PSTN.
You need to ensure that the employee can send meeting invitations that include a dial-in conferencing bridge. The bridge must be set to a local number in Lisbon instead of the company's default dial-in conferencing bridge number.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Answer:
BC
Reference:
https://docs.microsoft.com/en-us/microsoftteams/audio-conferencing-in-office-365 https://docs.microsoft.com/en-us/microsoftteams/change-the-phone-numbers-on-your-audio-conferencing-bridge
