You are creating a Power Virtual Agents chatbot for a Microsoft Power Platform power apps portal app.
The job title of users must be stored automatically when users log in. The job title must always appear in the chatbot.
You need to configure the job title functionality.
Which mechanism should you use?
Answer:
B
After enabling the Authentication, you will now have access to Two variables, bot.UserDisplayName bot.UserId
Reference:
https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Community/Getting-User-Details-To-Use-In-Power-Virtual-Agents-In-Teams/ba-p/744934
You are designing a Power Virtual Agents chatbot.
The environment you plan to use does not appear as an option in the Power Virtual Agents user interface.
You need to ensure that you can create the chatbot in the environment.
What should you do?
Answer:
C
The environment doesn't show up in the drop-down menu of Power Virtual Agents
Your environment might not show up in the drop-down menu due to one of the following:
The environment doesn't have a database created. To resolve this issue, go to admin.powerplatform.com to create a database in your environment.
The environment is created in an unsupported region.
Reference:
https://docs.microsoft.com/en-us/power-virtual-agents/environments-first-run-experience
HOTSPOT
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You are a system administrator for a company with locations in Mexico, United States, and France. The company has both fulltime employees and contractors in all regions. Fulltime employees use a mobile app. The company has two security groups: fulltime employees and contractors.
The company requests a chatbot in Microsoft Teams to answer employee benefit questions. The chatbot must meet the following requirements:
• It must be in the local language.
• Only fulltime employees may access the chatbot.
You need to configure the chatbot.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
A company sells all types of bicycles, bicycle parts, and accessories. You are creating a chatbot by using Microsoft Power Virtual Agent for the bicycle shop.
When someone types in a bicycle brand name or terms such as helmet or shoes, the chatbot must automatically go to the accessories section of the chatbot.
You need to configure the chatbot functions.
Which two functions should you configure? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Answer:
AE
You plan to create a Power Virtual Agents bot.
The bot must support single sign-on.
You need to publish the bot.
Which two locations should you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Answer:
BC
A company is planning to create a Power Virtual Agents bot.
The bot has the following requirements:
• The bot must provide address information for the company.
• The bot must be available from Microsoft Teams and from the internet website of the company.
You need to configure the bot.
Which component should you use?
Answer:
A
HOTSPOT
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A company plans to implement a voice-enabled Power Virtual Agents bot.
The company has the following requirements for the bot:
• Recognize when a caller states Tennis or any variation of the word.
• Provide options when a caller states the name of a sport.
You need to configure the bot.
Which features should you use? To answer, select the appropriate options in the answer area.
Answer:
HOTSPOT
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A company plans to implement chatbots by using Power Virtual Agents.
The company has the following requirements for the bots:
• Users in the accounting department must be able to create a bot for frequently asked questions.
• The support desk users must be able to use the bot.
The users must not be able to change environment parameters in the Microsoft Power Platform environment.
You need to configure the permissions for the bots.
Which actions should you implement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
HOTSPOT
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You use Power Virtual Agents to create a bot that will answer and transfer help desk calls.
You create topics that contain nodes and functions. The company has the following requirements for the bot:
• When a caller states the word issue, help, or problem, the bot must respond with the question, “How can we help you today?”
• When the bot responds with the question, “How can we help you today?”, the bot must provide the caller with the choices of hardware, software, or other.
• When the caller asks a question, the bot must save the response so that it can perform an action on the response.
You need to configure the bot.
Which nodes or functions should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
A company creates a bot by using Power Virtual Agents.
The company requires the bot to transfer callers to an agent if the bot is unable to recognize a customer’s request.
You need to configure the bot for the unrecognized information from the customer.
Which feature should you use?
Answer:
B
