Exams > Microsoft > MS-720: Microsoft Teams Voice Engineer
MS-720: Microsoft Teams Voice Engineer
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Question#1

Your company has a main office in Dallas.
The company has a Microsoft Teams Phone deployment.
Currently, the default audio conferencing bridge is set to a phone number that has a Miami area code.
In the Microsoft Teams admin center, you get a number in the Dallas area code.
You need to assign the new Dallas number as the default audio conferencing bridge.
What should you configure in the Microsoft Teams admin center?

  • A. the Conference bridges node under Meetings
  • B. the Networks & locations node under Locations
  • C. the Phone numbers node under Voice
  • D. the Auto attendants node under Voice
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Answer: A
Reference:
https://docs.microsoft.com/en-us/microsoftteams/change-the-phone-numbers-on-your-audio-conferencing-bridge

Question#2

Your company has offices in 10 countries. The company has a tenant dial plan configured for each country.
The company recently opened an office in a new country.
You need to create a new tenant dial plan that meets the unique dialing requirements of the new country.
What should you do?

  • A. Run the New-CsOnlineVoiceRoutingPolicy cmdlet.
  • B. From the Microsoft Teams admin center, select Voice, select Dial plan, and then select Add.
  • C. From the Microsoft Teams admin center, select Locations, select Network topology, and then select Add.
  • D. Run the Set-CsTenantDialPlan cmdlet.
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Answer: B
Reference:
https://docs.microsoft.com/en-us/microsoftteams/create-and-manage-dial-plans

Question#3

You have a Microsoft Teams Phone deployment that uses Direct Routing.
You create a new Teams user named User1.
You need to enable User1 as an agent in a call queue.
What should you do first?

  • A. Assign a dial plan to User1.
  • B. Assign a phone number to User1.
  • C. Enable hosted voicemail for User1.
  • D. Enable Enterprise Voice for User1.
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Answer: D
Reference:
https://docs.microsoft.com/en-us/microsoftteams/plan-auto-attendant-call-queue

Question#4

Your company currently allows call park for all PSTN users. The call park policies are configured as shown in the exhibit. (Click the Exhibit tab.)

You have a Microsoft 365 group named Help Desk.
You need to ensure that only the Help Desk group can use call park. The solution must minimize the number of policies and administrative effort.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

  • A. Assign Policy2 to all users.
  • B. In the Global (Org-wide default) policy, set Allow call park to Off.
  • C. Create a new call park policy named Policy2 and set Allow call park to Off.
  • D. Assign Policy1 to the Help Desk group.
  • E. Assign the Global (Org-wide default) policy to the users in the Help Desk group.
  • F. Create a new call park policy named Policy1 and set Allow call park to On.
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Answer: BDF
Reference:
https://docs.microsoft.com/en-us/microsoftteams/call-park-and-retrieve

Question#5

You have a Microsoft Teams Phone deployment.
You are deploying a new remote site.
You have a Session Border Controller (SBC) that has an E1/T1 Primary Rate Interface (PRI) deployed to the remote site.
You plan to deploy a Survivable Branch Appliance (SBA) to ensure PSTN connectivity.
Which type of endpoints is supported by the SBA?

  • A. call queues in Microsoft Teams
  • B. audio conferencing in Microsoft Teams
  • C. Microsoft Teams panels
  • D. Microsoft Teams Windows desktops
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Answer: D
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-survivable-branch-appliance

Question#6

You have a Microsoft Teams Phone deployment.
You need to implement Local Media Optimization for Direct Routing users at a site.
Users at the site frequently perform the following actions:
✑ Park calls.
✑ Place calls on hold.
✑ Transfer calls to other users.
✑ Escalate calls to conference calls.
Which action will be affected by implementing Local Media Optimization?

  • A. Park calls.
  • B. Transfer calls to other users.
  • C. Escalate calls to conference calls.
  • D. Place calls on hold.
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Answer: C
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-media-optimization#known-issues

Question#7

You have a Microsoft Teams Phone deployment that uses Direct Routing.
You need to implement Local Media Optimization.
In the Microsoft Teams admin center, you configure the external trusted IP addresses and define the network regions, network sites, and network subnets.
What should you do next?

  • A. Define a voice route.
  • B. Create a trunk translation rule.
  • C. Assign Session Border Controllers (SBCs) to sites.
  • D. Modify the default emergency calling policy.
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Answer: C
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-media-optimization-configure

Question#8

You have a Microsoft Teams Phone deployment.
You need to implement PSTN connectivity by using Direct Routing.
What are three requirements for the implementation? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

  • A. a Session Border Controller (SBC) that uses a hostname in the onmicrosoft.com domain
  • B. a firewall rule that opens a TCP signaling port to Microsoft Teams
  • C. a public DNS entry that maps the FQDN of the Session Border Controller (SBC) to a public IP address
  • D. a firewall rule that opens a UDP signaling port to Microsoft Teams
  • E. a Teams-certified Session Border Controller (SBC)
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Answer: BCE
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-plan

Question#9

You are planning a Microsoft Teams Phone deployment that will use Direct Routing.
You need to allow traffic from Microsoft 365 to a Session Border Controller (SBC).
Which IP address ranges should you allow through the firewall?

  • A. 8.8.8.8/32 and 4.4.2.2/32
  • B. 52.112.0.0/14 and 52.120.0.0/14
  • C. 132.245.0.0/16 and 40.104.0.0/15
  • D. 10.10.0.0/24 and 10.11.0.0/24
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Answer: B
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-plan

Question#10

HOTSPOT -
You have a Microsoft Teams Phone deployment.
You are deploying Direct Routing with media bypass.
You need to define a Session Border Controller (SBC) in Teams.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

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Answer:
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/new-csonlinepstngateway?view=skype-ps

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